top of page

Refund Policy

Thank you for shopping with Chiyacrafts. We are committed to providing you with the best online shopping experience possible. This Shipping Policy outlines our shipping and delivery procedures to ensure transparency and clarity regarding the delivery of your orders.

Eligibility for Returns-

We accept returns on most products within15 days from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging with all tags and labels attached.

Refund Process-

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.

Once we receive your returned item(s) and verify that they meet our return policy criteria, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to be reflected in your account.

Damaged or Defective Items-

If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions on how to return the item, and we will either send you a replacement or issue a refund, depending on your preference.

If you have any questions or concerns regarding our Return Policy or the return process, please don't hesitate to contact us. We are here to assist you.

By making a purchase with Chiyacrafts, you agree to abide by the terms and conditions of this Return Policy. We reserve the right to update this policy as needed, so please review it periodically for any changes.

Thank you for choosing Chiyacrafts. We value your satisfaction and strive to provide you with a seamless shopping experience.

bottom of page